Returns & Exchanges

At Ruggers Rugby Supply, we stand by the quality of our gear; if your kit isn't the perfect fit, you can return or exchange unused items within 30 days of purchase. Please ensure all items are in their original packaging with tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online return portal with your order number and email address to select the items you wish to send back.

2

Pack Your Gear

Securely pack the items in their original condition and include the provided packing slip inside the parcel.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Inspection and Refund

Once our warehouse team verifies the condition of your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing